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ISO/IEC 20000 IT Service Management Foundation (PECB Certified) - Including Exam

This training provides delegates with a good understanding of Quality Management, within the context of ISO/IEC 20000, the International Standard for IT Service Management more commonly known as ISO20000.

This accredited course also prepares delegates for the industry recognised EXIN ISO/IEC 20000 Foundation Certificate.

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

21 courses found

    • Delivery Format: Public Classroom
    • Date 22-23 November, 2026 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 22-23 November, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 20-21 December, 2026 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 17-18 January, 2027 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 17-18 January, 2027 | 9:00 AM to 5:00 PM
    • Location: GK Riyadh (Arab Stand)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 22-23 February, 2027 | 7:00 AM to 3:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 22-23 February, 2027 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 26-27 May, 2027 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 26-27 May, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 20-21 June, 2027 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English

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